Frequently Ask Questions
Find answers to our most frequently asked questions.
Shipping & returns
1. When will my order ship?
Orders are processed within 1–2 business days .
Once processed, you’ll receive an email with your order confirmation and tracking number.
2. How long does shipping take?
Estimated delivery times:
United States & Canada:3–7 business days
United Kingdom & Europe: 5–10 business days
Australia & New Zealand: 7–12 business days
Rest of the World:7–14 business days
Note: Shipping times may vary depending on your location and local customs.
3. Do you offer free shipping?
Yes. We offer:
Free standard shipping on all orders.
4. How do I track my order?
Once your order ships, you'll receive a shipping confirmation email with a tracking number.
You can click the link in the email or enter the tracking number on our website’s Track Order page.
5. Do you ship internationally?
Yes, we ship worldwide.
We offer free international shipping on all orders, regardless of location.
Additionally, you will not be charged any customs duties or taxes—we cover all import fees so your order arrives with no hidden costs.
6. Do you cover return shipping?
7. How do I return a product?
To start a return:
1:Email us at [info@verenzy.com] with your order number and reason for return.
2:We’ll review your request and send return instructions.
3:Ship the product back to the return address provided.
4:Once we receive and inspect the item, we’ll issue a refund within 5–7 business days.
8. Can I return an opened bottle?
Unfortunately, for health and safety reasons, we cannot accept opened or used supplement bottles.
Only unopened, sealed products are eligible for return.
9. What is your return policy?
We offer a 30-day money-back guarantee.
If you're not satisfied with your order, contact us within 30 days of receiving your product.
Returns must be unused, unopened, and in original packaging to be eligible for a refund.
Find answers about our products
Turkesterone &Tongkat Ali Information
What is Turkesterone & Tongkat Ali used for?
This supplement is designed to naturally support:
by enhancing protein synthesis and muscle fiber development.
during workouts by supporting healthy testosterone levels.
post-exercise due to its adaptogenic and anabolic properties.
Together, these ingredients help active individuals perform better, recover quicker, and build a stronger physique.
How do I take this supplement?
The recommended dosage is:
Take 2 capsules daily, preferably with a meal.
For best results, use consistently every day at the same time.
If you're unsure or have any health concerns, consult your healthcare provider before use.
Who should use this supplement?
This product is ideal for:
involved in strength training, bodybuilding, or fitness.
support natural testosterone levels and boost energy.
muscle recovery, reduce fatigue, or maintain peak performance.
Not recommended for:
Children under 18
Pregnant or breastfeeding women
Individuals with known medical conditions without physician approval
How long until I see results?
Results vary by individual, but most users report noticeable benefits within:
2–4 weeks of consistent daily use
Improved endurance and faster recovery in the gym
Leaner muscle development with proper nutrition and training
For best outcomes, combine with a balanced diet and regular exercise.
Can women take this supplement?
Yes, women can benefit from this supplement, especially for:
Increased energy
Enhanced muscle recovery
Improved body composition
However, pregnant or breastfeeding women should avoid use, unless cleared by a healthcare provider.
Is this product vegan-friendly?
Yes. The capsules are made from Hypromellose (vegetable-based), ensuring they are suitable for vegans and vegetarians.
There are no animal-derived ingredients, and it contains no gelatin, dairy, or artificial additives.
Are there any side effects?
The ingredients used are well-researched and generally safe. Most users do not report side effects.
In rare cases, some may experience:
Mild digestive discomfort
Slight changes in energy levels during the adjustment period
If any adverse effects occur, discontinue use and consult your physician.
Is it safe to take daily?
Yes. This supplement is formulated for daily use, and most users tolerate it well.
However, we recommend speaking with your doctor if you:
Are on medication
Have a medical condition
Plan to use it long-term
For optimal safety and effectiveness, stick to the recommended 2-capsule dose.
What’s inside each serving?
Each serving (2 capsules) delivers a powerful 1000mg blend:
A natural source of Turkesterone, known for anabolic support and lean muscle development.
Traditionally used to promote strength, vitality, and testosterone regulation.
Sourced from milk; rich in immunoglobulins to support recovery and immunity.
Other Ingredients:
Vegetable Capsule (Hypromellose)
Magnesium Stearate
Silicon Dioxide
Does it contain any banned substances?
No, this supplement is free from any banned or harmful substances. It is manufactured in a GMP-certified facility, third-party tested, and formulated with clean, high-quality ingredients to ensure safety, purity, and compliance with industry standards.
"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Verenzy!"
Sara M. Montreal, Canada.